Remote Support

With this service you can give me the option to temporarily take over the control of your computer so I can solve problems for you or install programs. TeamViewer is the program I use for this purpose. During the process you will be able to see all that I’m doing, and you can disconnect me at any time you wish. Further information about the safety of TeamViewer can be found here.

This service is strictly for home users and only after personal agreement.

 

How you do it:

1. Click here and run the program.

2. Let me know your ID and password.

 

 

 

 

 

 

 

 

 

 

 

This dialog box will show up while I’m working on your PC. You can disconnect by pressing the white X.

The password you tell me is a one-time password. A new password is created the next time you open TeamViewer. I will need to know the new password in order to connect again.